Mountain biking is a very dangerous sport, we will try our hardest to minimise the risk, however BikeMorzine Ltd cannot be held responsible for any injuries or accidents that happen in the chalet or on the mountain.
By booking with us you are agreeing that you are aware that mountain biking is a hazardous sport that carries a lot of risks and dangers, including the risk of serious injury and even death. You also accept full responsibility for the risks inherent in mountain biking and the Portes du Soleil area/mountain environment. Through your booking I agree to release and indemnify BikeMorzine LTD, their employees, contractors, officers, and owners, from all claims for any injury or damage resulting from any cause, including negligence, which arises out of my participation.
If booking on behalf of other parties and minors, I recognise that I may not release any claims the minor may have. However, I accept full responsibility for all medical expenses incurred as a result of the minor's participation. I also agree to release and indemnify BikeMorzine LTD and their employees, contractors, officers, and owners for any claims brought by or on behalf of the minor. This also applies to any of BikeMorzines partners or third parties associated with BikeMorzine
Damages It is company policy to take £50 damage deposit per person for large groups (over 6 people). This is purely a precautionary measure and will be refunded in full providing there has been no damages/breakages to the Chalet, furniture or any other contents on the BikeMorzine ltd. premises.
If you cause any damages the occur during your holiday to the property/furniture/products/other guests property etc. will be charged the FULL cost of this damage. This charge covers any breakages, vandalism, theft and/or loss of any property of BikeMorzine LTD, be it in the chalet, bike storage area and/or bike workshop. If a sole individual cannot be held responsible for a certain incident then the funds may be withdrawn from ANY members of their groups deposits.
Under highly unlikely circumstances beyond BikeMorzine LTD's control it may be necessary to make alterations to a confirmed booking or to cancel the booking completely. Whilst BikeMorzine LTD will make every effort to make sure this does not happen, however if it is unavoidable, BikeMorzine LTD will contact the group leader as soon as possible and offer a full refund of any monies paid. No other compensation will be offered.
This compensation does not include events amounting to Force Majeure (Force Majeure meaning war, political unrest, weather, strikes, acts of God, epidemics, riots, terrorist activity, natural disasters, nuclear war etc.)
You the customer maintain the right to cancel your booking at any time providing it is submitted in email/writing from the group leader. However you will be subject to BikeMorzine LTD's cancellation charges stated below.
25% Booking Deposits are non - refundable 8 - 4 weeks before date the holiday commences: You pay 75% of total holiday cost Less than 4 weeks before date the holiday commences: You pay 100% of total holiday cost
Non receipt of the balance of the cost of the holiday will not be taken as notification of cancellation; you the client will still be liable for cancellation charges as shown if they subsequently cancel the holiday.
Transfer Refunds: Once transfers have been booked they are non refundable. Flight Refunds: Once flights have been booked they are non refundable Lift Passes : Once Lift Passes have been booked they are non refundable
Lift Closure Bike Morzine Limited will not be held responsible for the closure of any lifts in the Portes Du Soleil region during a clients stay.
Behaviour Whilst staying on BikeMorzine LTD property all clients are expected to behave in an orderly, respectable and acceptable manner. If their behaviour was to threaten the condition of the accommodation or seriously affect the enjoyment of other guests or other guests staying in Chalet Arthur. BikeMorzine LTD reserves the right to refuse to accommodate the guilty party and any contractual obligations will be terminated. The guilty party will be liable for the cost of any damage so caused (as stated above).
BikeMorzine LTD does not except any liability or responsibility for any injuries or death that occurs during your booking, whether it be in any of BikeMorzines property/grounds or outside of the property. In particular BikeMorzine LTD does not accept responsibility for any injuries/death that is caused through no fault of our own and which BikeMorzine could not forsee or avoid.
Third Party Bookings
BikeMorzine ltd. is not responsible for your stay/trip with any 3rd party accommodation/tour. You must abide to the Hotel/Tour guides rules & regulations during your stay. BikeMorzine ltd. is not responsible for loss/damage or theft of any personal belongs whilst staying with a 3rd Party accommodation provide or whilst on a 3rd party tour. All responsibility is passed onto the accommodation/tour provider.
All persons undertaking any activities operated by BikeMorzine LTD accept and understand that these activities contain an inherent level of risk of death and personal injury, no claim pertaining to injuries or death sustained whilst participating in one of BikeMorzine's activities will be entertained nor liability accepted by BikeMorzine.
BikeMorzine LTD will not be held responsible for the loss/theft or misplacement of any personal belongings and/or vehicles from the BikeMorzine or any 3rd party booking's premises. While we strive to make our chalets as secure as possible however we can not guarantee it. Please consider this when packing for your holiday and leave expensive and/or valuable personal belongings at home.
We highly recommend getting travel/holiday insurance before your stay that covers you both for injury as well as theft/loss/damage to your bike and any other belongings.
BikeMorzine LTD operates a strictly no smoking policy inside the chalet, it is however possible to smoke on the balconies (providing doors are closed) and in the grounds of Chalet Arthur. If you the guests or a member of your group is found to be smoking in the chalet, they will be subject to the cost of getting the chalet de-fumigated.
BikeMorzine LTD will not be held responsible for transfers booked through our service. BikeMorzine are simply a booking agent and once the payment has been made all information and responsibility/liability will be passed on to you the customer and the transfer company.
On arrival your room will be ready by 5.00pm, however you are allowed in the Chalet premises to relax/store luggage beforehand. On departure day you will need to have vacated your room by 10.00am at the latest, you will be allowed to store luggage in the chalet until your departure later that day.
Any complaints should be made to a member of staff as soon as possible or to firstname.lastname@example.org. Any complaints made more than 2 weeks after the end of your holiday will be disregarded.
BikeMorzine is constantly updating its website and information and will endeavour to never misrepresent anything on its website. However we cannot guarantee that information will be 100% accurate all the time due to constant changes in the resort.
Holiday Giveaway Competition One Entry Per Person. Entrant must share competition on Facebook, Twitter or Instagram. Holiday weeks are for subject to availability. Burgtec Bars are ex - demo condition. Winner will be picked at random. Flights must be paid for by entrant. Entrants email may be used for marketing purposes.
Any information given to BikeMorzine ltd. via our contact forms may be used for marketing purposes.