BikeMorzine LTD.- Terms and Conditions
General
Mountain biking is a very dangerous sport, we will try our hardest to minimise the risk, however BikeMorzine Ltd cannot be held responsible for any injuries or accidents that happen during your time at any Bike Morzine Holiday. We highly recommend having adequate personal insurance to cover injury, death, mountain rescue and any loss/theft of personal goods.
By booking with us you are agreeing that you are aware that mountain biking is a hazardous sport that carries a lot of risks and dangers, including the risk of serious injury and even death. You also accept full responsibility for the risks inherent in mountain biking and the Portes du Soleil area/mountain environment. Through your booking I agree to release and indemnify BikeMorzine LTD, their employees, contractors, officers, and owners, from all claims for any injury or damage resulting from any cause, including negligence, which arises out of my participation.
If booking on behalf of other parties and minors, I recognise that I may not release any claims the minor may have. However, I accept full responsibility for all medical expenses incurred as a result of the minor's participation. I also agree to release and indemnify BikeMorzine LTD and their employees, contractors, officers, and owners for any claims brought by or on behalf of the minor. This also applies to any of BikeMorzines partners or third parties associated with BikeMorzine
Damages
It is within the companies rights to take a damage deposit for large groups (over 6 people). This is purely a precautionary measure and will be refunded in full providing there has been no damages/breakages to any properties, furniture or any other contents on the BikeMorzine ltd. premises.
If you cause any damages/nuisance the occur during your holiday to the property/furniture/products/other guests property etc. will be charged the FULL cost of this damage. This charge covers any breakages, vandalism, theft and/or loss of any property of BikeMorzine LTD, be it in the chalet, bike storage area and/or bike workshop. If a sole individual cannot be held responsible for a certain incident then the funds may be withdrawn from ANY members of their groups deposits.
Booking Agent
Many products offered by Bike Morzine ltd. via this website are provided with Bike Morzine ltd acting as a 3rd party booking agent for other established holiday providers, this includes but is not limited to accommodation, bike rental, transfers, lift passes, guiding & coaching. Bike Morzine ltd will not be held directly responsible for guests experiences whilst partaking in these 3rd party services, by booking one of these 3rd party services via this site you are agreeing to both Bike Morzine's terms & conditions and those terms and conditions of the 3rd party operator.
Cancellations/ Refunds
Under highly unlikely circumstances beyond BikeMorzine LTD's control it may be necessary to make alterations to a confirmed booking or to cancel the booking completely. Whilst BikeMorzine LTD will make every effort to make sure this does not happen, however if it is unavoidable, BikeMorzine LTD will contact the group leader as soon as possible and offer compensation of full refund of any monies paid. No other compensation will be offered. This compensation does not include events amounting to Force Majeure (Force Majeure meaning war, political unrest, weather, strikes, acts of God, pandemics, epidemics, riots, terrorist activity, natural disasters, nuclear war etc.)
Bookings may be cancelled within a 48 hour grace period to avoid the event of double bookings.
You the customer maintain the right to cancel your booking at any time providing it is submitted in email/writing from the group leader. However you will be subject to BikeMorzine LTD's cancellation charges stated below.
Booking Deposits are non - refundable.
60 days or less before the date your holiday commences: You pay 100% of total holiday cost
Non receipt of the balance of the cost of the holiday will not be taken as notification of cancellation; you the client will still be liable for cancellation charges as shown if they subsequently cancel the holiday.
Transfer Refunds: Once transfers have been booked they are non refundable.
Flight Refunds: Once flights have been booked they are non refundable.
Lift Passes : Once Lift Passes have been booked they are non refundable.
When holidaying in the alps, It is essential to have insurance covering you for cancellations, delays, lost baggage, missed flights etc. For all the relevant cover, please follow this link.
Covid-19 Pandemic 2020
(updated 30th March 2020)
To help support you during this difficult time we are doing everything we can answer all your questions, reduce any stress related to your holiday & provide flexible terms and conditions so we can still provide you with that holiday of a lifetime.
Existing confirmed bookings for Summer 2020
As it stands, we fully intend to operate our Morzine summer holidays from 20th June - 21st September. The situation is constantly developing, if this changes you will be the first to know.
- Deposits are non-refundable, however we will allow you to change the dates of your holiday to later in the 2020 season. Changes can be made up to 4 weeks before your holiday,
- Non-receipt of final payments will be taken as a cancellation of your holiday as per our T&C's. You will be alerted 3 times via email when your final balance is due, please reply with a request to change the dates of your holiday. If we do not receive a reply or full payment your trip will be cancelled and your deposit will not be refunded. Please get in touch if you are struggling to make your final payment or wish to change your dates.
New bookings for Summer 2020
- As of 30th March 2020, any new bookings for Summer 2020 will be fully refunded in the event of a cancellation due to the Covid-19 Pandemic. Providing that you can provide proof you were not able to purchase travel insurance and that the FCO advise against travel to Morzine.
Lift Closure
Bike Morzine Limited will not be held responsible for the closure of any lifts in the Portes Du Soleil region during a clients stay.
Behaviour
Whilst staying on BikeMorzine LTD property all clients are expected to behave in an orderly, respectable and acceptable manner. If their behaviour was to threaten the condition of the accommodation or seriously affect the enjoyment of other guests or other guests staying in Chalet Arthur. BikeMorzine LTD reserves the right to refuse to accommodate the guilty party and any contractual obligations will be terminated. The guilty party will be liable for the cost of any damage so caused (as stated above).
BikeMorzine LTD does not except any liability or responsibility for any injuries or death that occurs during your booking, whether it be in any of BikeMorzines property/grounds or outside of the property. In particular BikeMorzine LTD does not accept responsibility for any injuries/death that is caused through no fault of our own and which BikeMorzine could not forsee or avoid.
Third Party Bookings
BikeMorzine ltd. is not responsible for your stay/trip with any 3rd party accommodation/tour. You must abide to the Hotel/Tour guides rules & regulations during your stay. BikeMorzine ltd. is not responsible for loss/damage or theft of any personal belongs whilst staying with a 3rd Party accommodation provide or whilst on a 3rd party tour. All responsibility is passed onto the accommodation/tour provider.
Disclaimer
All persons undertaking any activities operated by BikeMorzine LTD accept and understand that these activities contain an inherent level of risk of death and personal injury, no claim pertaining to injuries or death sustained whilst participating in one of BikeMorzine's activities will be entertained nor liability accepted by BikeMorzine.
When holidaying in the alps, It is essential to have insurance covering your emergency healthcare, emergency mountain rescue & all associated costs with an accident. For all the relevant cover, please follow this link.
Personal Belongings
BikeMorzine LTD will not be held responsible for the loss/theft or misplacement of any personal belongings and/or vehicles from the BikeMorzine or any 3rd party booking's premises. While we strive to make our chalets as secure as possible however we can not guarantee it. Please consider this when packing for your holiday and leave expensive and/or valuable personal belongings at home.
We highly recommend getting travel/holiday insurance before your stay that covers you both for injury as well as theft/loss/damage to your bike and any other belongings. For all the relevant cover, please follow this link.
Rental Bikes
Bike Morzine Limited is acting a booking agent for SARL The Woods Morzine.
The liability and responsibility of maintenance, safety and any other issues remain the responsibility of The Woods Morzine. Bike Morzine Limited will not be held responsible for any damages, injuries and or deaths of any guest using this service. It is highly recommended that guests using this service have adequate travel insurance, to cover medical costs and or damage of the rented bicycle.
Please feel free to contact them directly with any issues at all: info@thewoodsmorzine.com //0033450383093
Transfers
BikeMorzine LTD will not be held responsible for transfers booked through our service. BikeMorzine are simply a booking agent and once the payment has been made all information and responsibility/liability will be passed on to you the customer and the transfer company - SARL getaway vans (info@getawayvans.com)
Guiding / Coaching
For Coaching / Guiding services offered on this site, BikeMorzine LTD is acting as a third party booking agent for Ride Ability (RideAbility, c/o FB Freeride, 146 route du Pleney, 74110) . Bike Morzine LTD will not be held responsible for any guests misfortune during their time with Ride Ability including but not limited to injury, death, getting lost or damage to personal property.
Accommodation
Bike Morzine LTD is acting as a third party booking agent and will not be held responsible for any guest misfortune for at the following properties:
Hideout Hostel - SARL Braveheart - Contact: info@hideout-hostel.com.
Aiglon Morzine - Aiglon Morzine Ltd - Contact: kev@aiglonmorzine.com
Hotel L'Aubergade - Mountain Maverick Ltd - Contact: stay@mountainmavericks.com
Guest misfortune is including but not limited to: injury, death, theft and loss of personal property. We highly recommend having adequate holiday insurance which will provide cover against any of the above issues.
Complaints
Any complaints should be made to a member of staff as soon as possible or to info@bikemorzine.com.
Website
BikeMorzine is constantly updating its website and information and will endeavour to never misrepresent anything on its website. However we cannot guarantee that information will be 100% accurate all the time due to constant changes in the resort.
Information
Any information given to BikeMorzine ltd. via our contact forms may be used for marketing purposes.
Any Questions feel free to get in touch;
info@bikemorzine.com
All rights reserved.